Privacy Policy
Last updated: January 2026
Who We Are
Homestead Flowers is a UK-based flower farm and florist business.
Our website address is: https://www.homesteadflowers.co.uk
Where these terms refer to “we”, “us” or “our”, they refer to Homestead Flowers.
If you have any questions about this Privacy Policy, please contact us at:
Email: [email protected]
What Personal Data We Collect and Why
When you interact with our website, we may collect information such as:
- Your name and contact details
- Billing and delivery addresses
- Phone number
- Order details and purchase history
- Account login information (if you create an account)
- Comments or reviews
- IP address and browser information
We use this information to:
- Process and deliver your orders safely
- Manage your account and provide customer support
- Keep you updated with our seasonal flowers and special offers (if you opt in)
- Improve our website and services
- Meet legal and tax requirements
User Accounts
- If you create an account on our site, we keep the details you provide in your profile. You can view, update, or delete your information at any time—except for your username.
- Our team may access your account to help with orders and support, but we always treat your information with care.
Payments
Payments on our website are processed securely via third-party payment providers such as Stripe. We do not store your full payment card details on our servers. Payment providers process your data in accordance with their own privacy policies.
Marketing and Email Communications
If you choose to receive our emails, we might send you:
- News about seasonal flowers
- Special offers or discounts
- Farm updates
You can unsubscribe at any time via the link in our emails or by contacting us.
Cookies and Analytics
We use cookies and tools like Google Analytics and Meta Pixel to:
- Remember your preferences
- Analyse website traffic and performance
- Understand how visitors use the site
For more information, please see our Cookie Policy. You can manage your cookie preferences through your browser or our cookie banner.
Who We Share Your Data With
We only share your data with trusted partners who help us run the business, including:
- Payment processors (like Stripe)
- Email marketing (like Mailchimp)
- Analytics and advertising platforms (like Google and Meta)
These partners follow strict privacy rules and only use your data to help us serve you better.
How Long We Keep Your Data
We keep your data only as long as needed for:
- Processing and delivering your orders
- Legal and tax requirements
- Resolving any issues with your orders
Your Data Rights
Under UK GDPR, you have the right to:
- See the personal data we hold about you
- Correct any errors in your data
- Ask us to delete your data
- Limit or object to how we use your data
- Get a copy of your data in a portable format
If you’d like to exercise any of these rights, email us at [email protected].
Where Your Data Is Sent
- Comments and forms may go through an automated spam check.
- We may also share data with the trusted partners listed above to help process orders, send emails, or improve the website.
Data Security
We take security seriously. Our website uses SSL encryption, secure hosting, and safety tools to protect your data.
Third-Party Links
Sometimes we link to other websites. We are not responsible for their privacy practices, so please check their policies if you visit them.
Changes to This Privacy Policy
We may update this page from time to time. The latest version will always be here.
Contact Us
If you have any questions about how we handle your data, just reach out:
Email: [email protected]